Since its introduction in July 2020, the My BMW App is used as a universal interface for seamless communication between the driver and the vehicle. At the same time, it provides customers a direct connection via smartphone to the BMW retailer and to the BMW brand. It can be used e.g. to plan travel routes and transfer them to the vehicle’s navigation system, arrange service appointments, request information on the vehicle status or find out the latest news on the BMW brand. In addition, remote services such as locking and unlocking the doors are also available, depending on the vehicle equipment. The range of functions of the My BMW App will be extended once again in November 2021 with various new offers. These include Digital Tyre Diagnosis, which is unique in the competitive environment and which provides the driver with comprehensive information about the condition of the vehicle’s tyres.
New features of the My BMW App.
The range of functions of the updated My BMW App also includes the following new features:
Because this information is almost available in real time in the BMW back end, if the customer agrees, proactive help can be provided quickly as required, for example with a suitable replacement. Digital Tyre Diagnosis informs the customer independently on request, e.g. in the event of any technical necessity. This contact is established in a market-specific manner via the vehicle with a Teleservice message and by e-mail as well as via My BMW App. Digital Tyre Diagnosis is only available at BMW. It is at first available for the BMW iX and BMW i4 models. An expansion to a wide range of models will follow. The roll-out will take place step-by-step. The function will already be available from 11 November in Germany, the United Kingdom, Norway, the USA and Canada.
The updated My BMW App is available for both iOS and Android operating systems and can be downloaded free of charge by the user via Apple App Store or Google Play Store.
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